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FAQ

Although we do our best to keep most of the product in stock in order to ensure fast delivery, sometimes due to complex supply chain involved in delivering medical device to a customer, we still may face with certain unexpected situations, therefore depending on a situation we process and deliver the items withing the period of three weeks. We encourage you to get in touch with us to learn the delivery term as it can vary from item to item.

All of of our devices have a warranty period of 24 months, the warranty period for accessories is 6 months. The warranty does not apply in cases of physical damages caused by the user.

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